Ghost Controls Keypad & Intercom Repair Nationwide

Ghost Controls Keypad & Intercom Repair: The North Hollywood Owner’s Guide

Ghost Controls keypad and intercom repair in North Hollywood typically runs $185 to $340 installed, depending on whether we’re replacing the keypad face, the control board, or the intercom module itself. We stock Ghost Controls-compatible parts on the truck, and most repairs are same-day jobs when we can reach the gate before noon. Owners usually find out the hard way: the keypad lights up but the gate doesn’t move, or the intercom rings inside but the talk button produces silence.

Call (213) 566-1045

The most common failure we see in North Hollywood is weather intrusion. The residential blocks off Burbank Boulevard and near North Hollywood Park get intense afternoon sun, and the UV breaks down the keypad membrane faster than Ghost Controls’ documentation suggests. Water follows the cracks, and the board corrodes from the keypad side inward. The intercom often goes quiet first, which is why we tell people not to ignore a crackly speaker: that crackle is the part asking for a replacement before the whole board goes.

Which Ghost Controls Models This Applies To

Ghost Controls builds keypads and intercom modules for the TDS2, AXDP, and AXP series openers, plus the newer keypad-only kits sold as accessories. The keypad itself has two wiring configurations: the older 5-pin harness (TDS2-era, roughly 2017 and earlier) and the 4-pin connector used on everything after that. If someone orders a 5-pin keypad for a 4-pin board, the gate won’t respond, and that’s exactly the kind of mismatch that leads to a second service call and a second invoice if nobody checks first.

We identify the part before ordering anything: the harness pin count, the board revision number printed on the control unit, and whether the intercom is a separate wall-mount or built into the keypad housing. Ghost Controls does not sell full keypad-and-intercom combos as one replaceable unit on most models, so a cracked housing with a dead speaker often means we replace the keypad and repurpose the intercom wiring, or install a new module that matches the board’s firmware version. For OEM versus aftermarket, we stock both. The OEM Ghost Controls keypad holds up about two to three years in direct North Hollywood sun; a quality aftermarket keypad with a UV-rated membrane and a thicker gasket often lasts four, and it’s usually $40 to $60 less on the part itself. We tell you which one we’d put on our own gate and let you choose.

Signs Your Ghost Controls Keypad & Intercom Is Failing

• Keypad lights up, gate doesn’t move: The board is receiving power and the membrane is sending a signal, but the relay that trips the open command has failed. This is a board-level failure; replacing the keypad alone won’t fix it.
• Buttons double-fire or need multiple presses: The membrane contacts are corroding underneath the faceplate. Moisture has gotten between the keypad overlay and the circuit layer, and the contact resistance is now high enough to produce unreliable codes.
• Intercom rings but you hear nothing, or you hear a constant hum: The speaker coil on the intercom module has failed or the wiring between the call box and the indoor handset has a break. The hum usually means a grounding issue on the audio line, which we trace with a multimeter before replacing components.
• Key code works from the car but fails at the wall unit: This points to the keypad’s reception or the wiring run between the keypad and the operator’s control board, not the opener. We check continuity on the wire before assuming the keypad is dead, because a loose terminal costs $45 to fix while a new keypad costs four times that.
• Intermittent operation, worse after rain: This is the North Hollywood north-of-the-101 classic. Morning dew and the occasional winter soak get past a dried-out gasket, and the failure leaves and returns with the weather. By the time it’s intermittent, the board already has visible corrosion and the intermittent window will keep shrinking.

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Replacement Cost & What’s Included

In North Hollywood, we quote Ghost Controls keypad and intercom repair as a written flat price before any work starts, under Haven Standard Clause 1. A keypad-only replacement with OEM or aftermarket part, including labor, tends to run $185 to $240. A full keypad plus intercom module replacement typically runs $260 to $340 installed, depending on whether the wiring run needs to be replaced or the board also shows corrosion damage. Every quote says exactly what we’re replacing, the part number, and what the labor covers.

What’s included: the part, the install, the wiring check, a gasket and seal replacement on the housing, and a photographed record of the old part and the new one mounted. We document what we found and what we left behind on every visit, same as we do on commercial access-control jobs. The work carries our 365-Day Done Right Promise: if it isn’t right, we make it right within one full year at no additional charge. No arguing, no trip fee, no expiration inside that window.

DIY or Call Us?

You can safely check two things before calling. First, confirm the keypad has power: does the backlight come on? Second, check the wiring connections at the operator’s control board with the power off, looking for a loose or green-corroded terminal. That’s the extent of what we recommend for a homeowner on this part, because anything past that involves the control board and low-voltage wiring that, done wrong, can damage the board or leave the gate opening and closing on its own.

Ghost Controls keypad and intercom diagnostics require a multimeter and a working knowledge of the board’s relay layout, and the difference between a $200 keypad swap and a $400 board replacement is something a wrong guess can hide. If you opened the housing and already see corrosion or a cracked membrane, that’s the part telling you it’s done. Call (213) 566-1045 and we’ll bring the right harness, the right pin count, and a written price before we touch a single wire. Adrian Vance runs this shop and we keep Ghost Controls parts on the truck because we’d rather finish the job in one trip than explain why we have to order something.

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